This is a new service supported by the Michigan Supreme Court's Administrative Office to provide a free, quick and easy means of resolving disputes that are typically filed as a small claims or landlord/tenant case in the district court.
Through MI-Resolve, parties can resolve their disputes with or without the help of a mediator. Parties can also arrange to meet with a mediator in person or via videoconference. Mediation is a process in which a trained neutral person (a mediator) helps parties identify a solution to a dispute that best works for them. Mediators do not take sides, evaluate claims, or provide legal advice.
To use this service, you must:
You do not need to have a case filed in court to use this service.
However, if you do have a case pending in court, you can still use this service to try to reach a settlement before your hearing or trial date. In this situation, a mediator will be assigned immediately but you may begin to directly communicate with the other party until the mediator joins you in the conversation space.
There is no service fee.
This service is most helpful for resolving disputes that involve:
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The Help Center has a frequently asked questions center that may answer your question.
Call (269) 982-7898 to speak to the helpful staff at the Citizens Mediation Service.