Civil Court of the City of New York

Small Claims Part
Online Dispute Resolution Platform

Frequently Asked Questions

What is Small Claims Court?

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What is ODR?

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Why try ODR to negotiate with the other party prior to going to court?

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How much does it cost to use ODR?

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How does ODR work?

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What if I don't have access to a computer?

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Where do I get my court form?

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Who is the mediator and what role do they play?

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How do I access my conversation space?

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Who can see my "conversation" in the negotiation space?

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How do I prepare for ODR?

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How do I respond to an offer?

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How do we make sure our agreement works?

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Will the mediator give me legal advice?

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What if I change my mind after signing an agreement?

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Glossary of Legal Terms

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